Frequently Asked Questions

Select one of the above questions to find out it’s answer.


Once your connection is up and running and depending on the service you have with us, you can increase your bandwidth by contacting us on 0361-703666 to request an upgrade.

here is unfortunately no straight answer to this, but it's worth thinking about the following questions initially and then giving us a call on 0361-703666 to discuss further. We will happily help you to determine the best solution for your needs:

How many users do you have?

What applications do they regularly use?

Are these applications used at the same time?

Do you use video conferencing or VoIP?

Is your business expanding?

We use Class of Service to prioritise your traffic. This is a bespoke solution designed for your individual business needs. Please contact us to discuss your requirements.


The Internet is a global system of interconnected computer networks that use the Internet protocol suite (TCP/IP) to link several billion devices worldwide. It is a network of networks that consists of millions of private, public, academic, business, and government networks of local to global scope, linked by a broad array of electronic, wireless, and optical networking technologies. The Internet carries an extensive range of information resources and services, such as the inter-linked hypertext documents and applications of the World Wide Web (WWW), electronic mail, telephony, and peer-to-peer networks for file sharing.

In computing, bandwidth is the bit-rate of available or consumed information capacity expressed typically in metric multiples of bits per second. Variously, bandwidth may be characterized as network bandwidth, data bandwidth, or digital bandwidth.

Electronic mail, most commonly referred to as email or e-mail since c 1993, is a method of exchanging digital messages from an author to one or more recipients. Email operates across the Internet or other computer networks.